The notice may be prepared in the style given below, and sent by registered acknowledgement-due post, courier, fax. The complainant should retain the proof of posting.
Dated: dd-mm-yyyy
The Managing Director
ABC Engineering Works
Gala No. 22, XYZ Compound
Gandhi Nagar
Mumbai 400602
SUB: NOTICE BEFORE FILING CONSUMER COMPLAINT
Dear Sir,
1) Give details of your purchased of product or service (cash memo number and date).
2) Give information about the warranty or guarantee promised to you at the time of purchase.
3) Give details of the deficiency in the product or service.
4) List the problems you are facing due to this deficiency.
5) Give the details about your efforts to inform about this grievance in the past to which the party has not responded.
6) Give a time limit of at least 15 to 30 days to settle your grievance by asking for refund of full amount with suitable interest (18%), or replacement of the product along with suitable compensation, else you will file a complaint with the Consumer Court as you are protected under the Consumer Protection Act of 1986.
7) Inform that the consumer complaint will be at his cost and expenses, and you will seek compensation for the mental agony caused due to his deficiency in services.
Yours truly,
Your signature, name, and address
Please note: If you are a member of ICRPC, your notice will be sent to the party without any cost. Get membership today to get benefits.
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